We're Here to Support Your Trading Success
Our dedicated support team is available to assist you with account setup, platform guidance, and trading questions. Choose the contact method that works best for you.
24/7 Customer Support
Live Chat Support
- Click for Chat Support
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24/5 (Sunday 5:00 PM - Friday 5:00 PM EST)
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English, Hindi, Tamil, Telugu, Bengali
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Quick questions, account inquiries, platform assistance
Phone Support
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Primary Support Line: +230-454-1000
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International Toll-Free: +91-80-4717-1000 (India)
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Available: 24/7 with multilingual support
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Languages: English, Hindi, regional Indian languages
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Best For: Complex issues, account verification, urgent trading support
Email Support
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General Support: support@theridgecorp.com
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Response Time: Within 2-4 hours (24/7 monitoring)
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Best For: Detailed inquiries, document submissions, non-urgent matters
Specialized Contact Departments
New Account Setup & Onboarding
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Phone: +230-454-1001
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Email: accounts@theridgecorp.com
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Hours: 24/7 assistance available
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Services: Account opening, document verification, initial platform setup
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Languages: English, Hindi, Tamil, Telugu
Technical Support
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Phone: +230-454-1002
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Email: technical@theridgecorp.com
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Hours: 24/7 technical assistance
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Services: MT5 platform issues, API support, connectivity problems
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Escalation: Level 2 and Level 3 technical support available
Compliance & KYC Department
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Email: compliance@theridgecorp.com
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Phone: +230-454-1003
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Hours: Monday to Friday, 09:00–18:00 (Mauritius Time)
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Services: Document verification, KYC updates, compliance inquiries
Deposits & Withdrawals
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Phone: +230-454-1004
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Email: payments@theridgecorp.com
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Hours: 24/7 for urgent payment issues
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Services: Payment processing, withdrawal requests, banking queries
Institutional & VIP Client Services
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Phone: +230-454-1005
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Email: vip@theridgecorp.com
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Hours: 24/7 dedicated relationship management
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Services: Premium account management, institutional solutions
Regional Support Centers
India Operations Center
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Location: Coimbatore, Tamil Nadu, India
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Phone: +91-422-271-1000
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Email: india@theridgecorp.com
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Services: Regional support, local language assistance
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Hours: 24/7 operations with local time zone coverage
Asia-Pacific Support Hub
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Phone: +65-3163-1000 (Singapore)
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Email: apac@theridgecorp.com
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Coverage: Southeast Asia, Australia, New Zealand
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Hours: Extended hours to cover APAC time zones
Corporate & Business Inquiries
General Business Inquiries
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Email: info@theridgecorp.com
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Phone: +230-454-1010
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Best For: Partnership opportunities, media inquiries, general information
Sales & Business Development
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Email: sales@theridgecorp.com
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Phone: +230-454-1020
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Services: New client acquisition, institutional partnerships